Refund Policy

Thank you for choosing BLAZE Delivery. We strive to provide you with the best service possible. Below is our refund policy:

1. Food Orders: Once food preparation has begun, we are unable to offer refunds. However, if you encounter any issues with your order, please reach out to our customer support team, and we will do our best to address your concerns.
2. Parcel Deliveries: We do not offer refunds for parcels that have been successfully delivered. In the rare event of breakages or damages during transit, please contact us with photographic evidence, and we will review the situation on a case-by-case basis.
3. Grocery Deliveries: Refunds are not available for groceries that have been delivered. We recommend carefully reviewing your order before checkout to ensure accuracy.
4. Cancellation Policy: Orders can be canceled before they are processed by our delivery partners. Once an order has been processed, cancellation may not be possible. Please contact us immediately if you need to cancel an order.

Contact Us: If you have any questions or concerns regarding your order or our refund policy, please don't hesitate to contact our customer support team. We are here to assist you and ensure your satisfaction with our services.

Note: BLAZE Delivery reserves the right to amend or update this refund policy at any time without prior notice. It is the responsibility of the customer to review this policy periodically for any changes.